When Children Sing Children Learn!

                                   

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Our Happy Kids Guarantee

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We know you have some of the toughest critics in the world to please - your kids - so we want to take all the risk away for you. Hence our "Happy Kids" Guarantee:
If your kids don't completely fall in love with our songs...
We'll Refund your money!
 
Because while our songs face our own Total Quality Management team... we know you have your own testing team to worry about. So no hassle, no complaining... we let you and your kids be the judge of our songs.

You will need to return physical products within 7 days of purchase to receive a refund.


Return, Refunds and Exchanges


Damaged or faulty items:

If an item is damaged or faulty, you can return it to us to exchange or to receive a full refund of the purchased item.
Please give us the reason for the return by emailing sales @lovetosing.co.nz for clarification and approval for the return, before sending the goods back.
 
Other items:
If an item is not damaged or faulty, you may still return it for a full refund of the purchase price (but not the cost of postage) provided that you return the item to us:
1) Within 7 days after delivery to you
2) With your order number and with prior email confirmation
3) In its original condition and in its original packaging.
 
Contact details:
If you have any queries regarding your refund or return, please contact us at sales@lovetosing.co.nz or by phone  +64 9 524 0528 Monday - Friday (9am – 5.00 pm NZ time)
All returned articles are to be sent to:

Love to Sing
PO Box 11 415
Ellerslie
Auckland 1542
New Zealand